Contact Us

Citizens Advice Bureau is registered as a Spanish Non-Profit/NPO/ONG organisation.
Registration nº 11253. CIF G93354348.

You have a question?

1. Support our charity with a donation of €20 or more, and as a token of gratitude, enjoy an exclusive opportunity to ask any questions you may have. Simply click the donate button, and follow up by sending your question to info@citizensadvice.org.es with ‘donating member PayPal or bank transfer’ as the subject for priority.
2. If a €20 donation is not feasible, consider contributing €2 or €3 to help us continue our mission. For those unable or unwilling to donate, you can still reach out through our email address or join our Facebook group. Your support, big or small, makes a meaningful impact. Help us help you and others in need.
3. Important: If those donating or not need a specialist, you will receive a general answer and guided to a personal consultant or lawyer with your permission.  

Commencing January 3, 2024, we’ll be transitioning to email-only communication. If you have any questions or require assistance, kindly contact us via email. Feel free to provide a telephone number if a phone call would be preferable according to our advisor’s judgment.

We hope you understand and value the accessibility citizens have enjoyed in connecting directly with an advisor by phone over the past nine years.

We appreciate your understanding. 

As always this is a free service but we do ask for your utmost patience.  For emergencies you should contact 112 or your embassy or consulate.

For anyone that would like to use a consultant  for a one-to-one rapid response, should consider owning the Spain info Card. Click box below. You can also be directed to a lawyer with expertise in your required field that you may instruct.
For a one to one with a paralegal, consider owning the Spain info Card

For Emergencies, contact your Embassy or Consulate.

For Emergencies : Please contact the British Embassy or Consulates.